User complain

Here is the list of the user complain. These are the comments that are posted on various posts.

Param
param@hotmail.co.in

I bought a Karbonn Tablet to use it for video calling via Skype. However, I was indeed disappointed when customer care confirmed that it does not support Skype. I tried pre-installed Google Talk version 4.0.3 which is meant for voice and video chat, unfortunately, even Gtalk is not serving the purpose. Attempted to download and install other voice/video chat apps like Tango, even those didn’t work as the tablet is not compatible with any of the video calling apps. Please suggest appropriate video calling apps which is compatible with the Karbonn Tablet. Thanks.

alex
jereenalex@gmail.com

Hello Moderator,

Can I ask you a question. I know you’ve removed my previous review. Why is it that Karbonn is not giving any support to its customers. There are several people who got issues with their tablet and there is no response from Karbonn. What am I supposed to do with the tab, throw it garbage can?

Since you got this website promoting Karbonn smart tab, you should have some responsibility to inform Karbonn to provide some support to customers. No response by email, toll free numbers and service centers deny any support for the smart tab. You cannot just get a tablet from China, brand it and sell it in India like that without any support. You please check other forums, there are lots of helpless customers looking for support. Please reply to my mail ID.

alex
jereenalex@gmail.com

If you looking at this Tablet as a gaming console then forget about it. Specs look only good on paper, in real its a joke. Majority of the HD games are not supported.

Sameer Gupta
sameergupta.128@gmail.com

Karbonn smart tab is useless specialy the one which i purchased 5 days back
it frequently gets hanged and its screen blinks during reboot, is quite slow, battery gets heats up
all together its a bubstandard product
even its service centre are unable to resolve this problem and are trying to avoid replacement of product.

alex
jereenalex@gmail.com

I got the Karbonn smart tab 2 days back and I’m pretty much disappointed with it. Following the cons and pros that I found out, let me first start with Cons

Cons
1. Display is not great and color reproduction is bad.
2. Majority of the app in Google play are not supported. There are workarounds but not straight forward
3. Though Karbonn claims this tab to be a good gaming device, its just the opposite. You hardly find any 3D games that are supported on this tab
4. Karbonn support seems non existent. Their toll free is not answering and service center guys are not even aware of this tablet. This is a new product so that could be the reason
5. Front facing 2MP camera is useless since none of the video chat apps are supported.
6. Kinetic scrolling is not great. Download Dolphin HD or some other good browser for better experience
7. If you do a hard reset, then will not be able to Install Google play and lots of other apps. Again there are workarounds for this aswell.

Pros
1. Good looks
2. Build quality seems good.
3. Battery life is good
4. WIFI is seamless, no disconnects and good reception as well
5. Good pricing

Conclusion.

You’ve to make a lot of compromises with these budget tablets. Micromax and HCL Me are almost similar to Karboon smart tab and will have almost all of the cons that I’ve mentioned above. Please do not have any high expectations from these budget tablets.
I’ll not advice anyone to go for these budget tablets.
I had brought this for my kids and they too are disappointed due to lack to gaming capability. ‘Micromax’ and ‘HCL Me’ too are the same

 

If your tablet is not working and you are looking to get it repaired then check out the nearest service center.

If these complains made you think whether to buy the Karbonn tab or not, then check out the new Karbonn ST4 Tablet which is supposed to be released in September and will run on latest Android 4.1 OS.

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83 thoughts on “User complain

  1. Sir, I have just purchased Karbonn Smart Tab 1 yesterday but the 3G Dongle not yet been detected by your instrument. Please clarify whether the Dongle model MF 190 ZTE is compatible to yours instrument or otherwise.

    I will have to return the instrument by tomorrow afternoon, if it is not compatible too.

  2. I bought this Karbon smart tablet one week before , but i am not able to make video calling using google talk, if any body knows any solution please reply.

  3. Vinaya Shriwastav says:

    My appeal to anyone who want to buy Karbonn smart tab is think very hard and set your priorities right. If you want it just bor ebook reading, net surfing and movies its ok, good battery backup and wifi support. But, what they don’t tell you is its based on MIPS processor rather than ARM. MIPS is not registered to google play, and most apps are arm based which means its incompatible to most of apps are android application and major drawback is no video calling, no skype. I was so frustrated with this tablet, I sold it after 10 days suffering 2000 rs loss. So be very sure what you are buying. I would never buy Karbonn again. Say this to your friends too, spread the word, don’t let these guys con any more customers.

  4. Then , Is there any thing we can do like legal actions regarding this issues

  5. RAKESH SHARMA says:

    why all the negitive issues are comming, i bought the karbon smart tab it is very good i tried to connect the Reliance 3G, TATA DOCOMO, IDEA, MTS dongles even some local connections also it is easily connected, it never hanged up, the charging is up to 6 hrs,
    TO ALL,

    NEVER EXPECT ALL THE REQUIRMENTS IN ONE IT MAY BE BEYOND EXPETATIONS

    • I am glad here that your tab is connected to all dongle, my karbonn tab is not connecting to any dongle, kindly suggest me how connect to internet through dongle & is there any settings.

    • Hello rakesh,
      i am mohan i bought karbonn smart tab 2 1week back.. but i cant connect not even one dongle to it.. it is saying “intiliazing modem failed.” i have tried all dongles not even one working. please help me in this matter.
      expecting rply

  6. ashish pugalia says:

    NO SUPPORT FROM KARBONN …I BOUGHT THE TAB A MONTH AGO AND HAVING ISSUES NOW WITH RESPECT TO THE ON / OFF BUTTON, THE SOUND QUALITY .

    THE TAB WAS PURCHASED FROM E ZONE (INFINITI MALL) AND NOW THEY ARE REFUSING TO EVEN ENTERTAIN ANY COMPLAINTS .

  7. Hi Everybody, I recently bought This Karbonn smarttab1 in Bangalore. I too experiencing simillar kind of problem in my day to day handling. Did anybody tried to use HDMI output and which kind of plug to be used?? this product has some input and output holes but HDMI output plugs were not provided with the tab pack.
    Can anybody suggest me how to use that HDMI output with TV or other devices??
    Which kind cable to be used??

    Thanking you in advance

  8. my tab tollay hangs when connected to power charge and also hangs when i open skype it hangs

  9. rohit thorat says:

    i have a karbon smart tablet1 , actually i have a problem to use it because the tablet is locked by pattern system and one of my friend try to unlocked so many times , then the tablet shown the message ( too many pattern attempts , to unlock sign in with google account ) but i cant access the internet , how can i unlock the tablet ???
    plz help me..

    • If you cannot access internet, then your only option might be to reset the tab.
      To reset, press ‘power key’+ ‘menu key’ together and after some time release power key

      • I bought airtel 3G dongle, but my Karbonn smart tab1, not even detecting it… suggest some solutions plz….

        • hi, meenakshi mere khyal se tumhe apne 3g manager me jakar modem support list check kar Lena chahiye us list me air tel ka kaun sa huwai model hai WO chek kar lena chahiye aur tumne kaun sa model parches kiya hai WO check kar Lena .aur agar tab net net na chale tab is number par call karna 9807715627.

  10. I suggest you remove the 3G dongle supported from the website and the Specification.

    -I was answered by your Team that the Carbon tablet is not designed / support the Internet through USB 3G dongle….

    what a freak……?

    Can u suggest any ways to get it rectified…..

    its a very bad inmpression of the company Karbonn which are misleading the people.

    I will suggest people to not to buy the Tablet just for the low price.

  11. Hi,
    I have been trying to use this table for some time table for a month now however this has been a complete disappointment, I I’m unable to use skype or any other vice char applications not just this it does not support most of the apps on play store and is a total waste. Hope some one there is listening and will make the right patch upgrades to make it work

  12. My karbonn tab is powered off automatically and is not ready to start by long pressing power button.please give me solution if anybody knows

  13. I got a Karbonn Smart Tab… For me, its worth a buy, though many apps are not supported in Google Play Store..
    Still I installed,
    Yahoo messenger (can make voice & video calls)
    Skype
    Temple Run (worked slow, so uninstalled it)
    & few other apps.. Worked without any problem

    Tried connected dongles.. Reliance, Tata, Airtel, Aircel.. Worked fine.. Not sure about BSNL dongle

    I had some problems initially, but got it rectified by visiting the service center. Incase, you are finding any problem, get your tab updated, by visiting your nearest Karbonn Service Center.

    Drawbacks:
    No Bluetooth
    Battery Backup is not good
    Not many apps from Google Play supported
    Hangs sometimes

    Overall.. Worth a buy, if you are looking for a normal & simple use.

  14. Patel Shilpa Pankajkumar says:

    Since I Purchase Karbonn Tab USB CABLE not working to attache any dongle with Tab is not possible.Tab is currently not of any use.

    • i agree with you . even i am facing same kind of problem. even though i tired to connect every dongle available in the market. its still saying “intialization failed” .. what can i do?

  15. Vijayakumar says:

    I bought Karbonn Tab and find many application not able to install. Exp. Nimbuzz, Fring and trading software ShareMobile. I am getting the following message while try to install from Googleplay – ‘your device isn’t compatible with this version’
    What is the solution for this issue.

    vijayakumar

  16. Sachin S. raut says:

    I purchased karbon st1 but it not support any dongle except reliance
    tata mts airtel . can anybody suggest me how to operate with other
    2G sim to tab i dont want to use 3G conection . i want use 2G sim in dongle please help me.

  17. Please do not by Karbon Tablet, Its a wastage of money.
    Temple Run not working, Gtlk video call not working, so many browser not working.

  18. hi guys just 3 days back i got this smart tab its really amazing tab.you people why your giving negative feed back about this tablet because you are just spending RS 6500 on it this tablet is 10 times better than HCL,MICROMAX.karbonn tab is getting 6hrs of battery life on video but hcl and micromax getting more than 4 half hrs plz dont give negative feedback about this karbonn tab if you want more specifications then go for SAMSUNG or APPLE(IPAD)

  19. The only one app which supporting for video calls till today is skype, that too not working from today , when i chekced in google play store all video chat apps showing that this karbonn smart tab 1 not compatible. Pls help if any body can able to do video chat with karbonn smart tab1.

  20. please any one suggest me how to connect any 3g dongle to smart tab 2 .. its sayin that “intializing failed try to reconnect the tab” even though i have tried many times .the rply is same. but the modem is gettting detected..after i have connected it is showing 3g modem detected. but in 3g manager it is showin “intializing failed” . plz frndz suggest me what to do.. this tab is useless to me now.

  21. Samyak Jain says:

    I have purchased new Karbonn Smart Tab 2 in my tablet my screen sensitibility is is not working from wireless mouse I have gone in settings but their is nothing for unlock it I have reset my tablet but nothing is happen .Plz suggest me what to do ..and how i will bring its sensitibility again……..

  22. Manish Thakkar says:

    I purchased Karbonn ST3 on 11th November 2012. One of the reason for my purchasing a tablet was to make video calls. However I find that although the tablet has a front facing 1.3 MP camera for video calls, I am not able to make video calls using Skype / gtalk / yahoo messenger. May be this tablet does not support video calls? Wonder what is the use of front facing camera?

  23. tanmay sharma says:

    i forgotten pattern on my smart tab2
    so please tell me how to know pattern and open tab

    reply fast

  24. I have a karbon smart tablet1 , actually I have a problem to use it because the tablet is locked by pattern system and one of my friend try to unlocked so many times , then the tablet shown the message ( too many pattern attempts , to unlock sign in with google account ) but I cant access the internet , how can I unlock the tablet ???

  25. thank uuuuuuuuuu…………….. very much,,,,,,,,,,,,,,,,,,,,,

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